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Losing your Emirates ID in Dubai is a serious matter, as it’s a primary form of identification in the UAE. If you’ve lost your Emirates ID, here is the step-by-step process on what you should do to replace it and protect yourself from any potential misuse of your identity:
Step 1: Report the Loss to the Authorities
The first thing you need to do is report the loss of your Emirates ID.
1.1. Report the Loss to the Federal Authority for Identity and Citizenship (ICA)
The Federal Authority for Identity and Citizenship (ICA) is responsible for issuing and replacing Emirates IDs. To report the loss, follow these steps:
- Online via ICA Website: You can report the loss and apply for a replacement Emirates ID via the official ICA website.
- Visit the ICA portal: ICA Official Website
- You will need to log in using your UAE Pass or your Emirates ID number (if available), and follow the instructions to report the loss.
- ICA App: You can also use the ICA’s mobile app (available for iOS and Android) to report the loss and apply for a new ID.
- Call ICA: You can call ICA’s call center at 600-522-222 to report the loss and get further guidance.
1.2. Report to Dubai Police (Optional)
Though the Dubai Police typically don’t require a formal report for a lost Emirates ID, you may want to inform the police just in case your ID is used fraudulently.
- File a Report: Go to the nearest police station to file a loss report or you can do it online through the Dubai Police app or website.
- Visit: Dubai Police Website or use the Dubai Police app.
- Police Report: This report will help in case of identity theft or any fraud committed using your lost Emirates ID. It’s a good idea to keep a copy of the police report for your records.
Step 2: Apply for a New Emirates ID
Once you’ve reported the loss of your Emirates ID, the next step is to apply for a replacement ID. Here’s how you can do it:
2.1. Apply for Replacement via ICA Website or App
The ICA allows you to apply for a replacement Emirates ID online or through their mobile app.
- Online Application:
- Go to the ICA website: ICA – Apply for Emirates ID
- Use your Emirates ID number (if you have it) or the UAE Pass to log in and fill out the application.
- You will need to upload a passport-sized photo.
- Pay the applicable fees for replacement.
- Required Documents:
- Police report (if applicable).
- Passport or residence visa copy.
- Photograph (biometric photo, which is usually taken at the ICA centers).
2.2. In-Person Application at ICA Centers
If you prefer to apply in person, you can visit an ICA customer service center in Dubai to submit your application. You may be required to provide:
- Your passport copy.
- Visa/residency details.
- Photograph (usually taken on-site).
At the ICA center, you can also verify your biometric details, which may be required for the new Emirates ID.
Step 3: Pay the Replacement Fee
There is a replacement fee for an Emirates ID, and the costs may vary depending on your type of residency status (UAE nationals, residents, etc.) and the validity of the card.
- Approximate Fees (subject to change):
- For a new ID: The fee for replacing a lost Emirates ID is around AED 300-500, depending on the processing speed and type of Emirates ID.
- Additional fees may apply for fast-track services or expedited processing.
You can pay via credit card or e-payment on the ICA website or at the ICA customer service center.
Step 4: Track Your Application Status
After submitting your application and payment, you can track the status of your Emirates ID replacement through:
- ICA Website: Check the status of your application through your ICA account or the tracking system.
- ICA Mobile App: The app will give you real-time updates on your application status.
You will be notified once your replacement Emirates ID is ready for pickup or delivery.
Step 5: Collect Your New Emirates ID
Once your new Emirates ID is ready:
- Pickup at ICA: You can collect it from the ICA customer service center if you applied in person.
- Delivery: In most cases, the new Emirates ID will be delivered to your registered address within 7-10 business days (depending on the processing time).
Step 6: Update Your Details (If Necessary)
If your lost Emirates ID contained any linked services, such as:
- UAE residency visa
- Health insurance
- Bank accounts
- Driver’s license
You may need to update your information with the relevant authorities or companies once your replacement ID is issued. For example:
- UAE Immigration and Residency: If your lost Emirates ID was linked to your residency visa, you might need to update your visa details with the General Directorate of Residency and Foreigners Affairs (GDRFA).
- Banks: If your Emirates ID was linked to your bank accounts or credit cards, inform your bank and provide them with a copy of your new ID.
Additional Considerations
- Prevent Fraud: Since your Emirates ID is linked to sensitive personal information, it’s a good idea to monitor your bank accounts and credit activities for any suspicious activity after losing your ID. If you suspect fraud, notify the police and the relevant financial institutions immediately.
- Replacement Time: In most cases, the replacement process for the Emirates ID takes about 7-10 business days from the time you apply. However, it can be faster if you opt for an expedited service.
- Temporary ID: In some cases, the ICA may issue a temporary Emirates ID (valid for a short period) until your new ID is ready. This may be required for some official purposes.
Summary of Steps if You Lose Your Emirates ID in Dubai
- Report the loss to the ICA via their website, app, or customer service center. You may also choose to report to the Dubai Police for added security.
- Apply for a replacement Emirates ID online or in person at the ICA service centers. You will need documents like a police report, passport, and photo.
- Pay the replacement fee, and submit the required documents.
- Track your application status via the ICA website or mobile app.
- Collect your new Emirates ID once it is ready or have it delivered to your address.
Important Contacts in Dubai
- ICA (Federal Authority for Identity and Citizenship): Website: www.ica.gov.ae, Call: 600-522-222
- Dubai Police: Report online via Dubai Police Website or use the Dubai Police App.
By following these steps, you can ensure a smooth and efficient process in replacing your Emirates ID.
