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In Abu Dhabi, the Hafilat Card is the equivalent of a bus card, allowing you to use the city’s public transportation system, including buses and the Abu Dhabi Bus Network. It’s a smart card system that helps commuters travel easily and efficiently within the city.
Here’s how you can get and use your Hafilat Card:
1. Where to Get a Hafilat Card
You can get a Hafilat Card from several locations in Abu Dhabi:
a. Hafilat Card Centers
- You can purchase and top up your Hafilat card at dedicated Hafilat Card Centers located at major bus stations and transport hubs in Abu Dhabi, such as:
- Abu Dhabi Central Bus Station (at the main bus terminal).
- Al Wahda Bus Station.
- Mussafah Bus Station.
b. Retail Outlets
- You can also buy a Hafilat Card from authorized retailers such as supermarkets and convenience stores like Carrefour, Co-op, and Al Maya in certain locations. These stores also allow you to top up the card.
c. Online (Through the Hafilat Website or App)
- You can purchase a Hafilat Card online via the Hafilat website or the Hafilat mobile app. This can be a convenient option if you’re unable to visit a physical location.
2. Types of Hafilat Cards
There are different types of Hafilat cards depending on the usage:
a. Standard Card
- A regular Hafilat card for everyday use.
- Cost: AED 5 (for the card).
- Balance: You can top up the card with your desired amount, depending on how often you travel.
b. Personalized Card
- A customized card with your name and photo.
- Ideal for frequent travelers, commuters, or residents.
- May offer discounts, such as student or senior citizen rates.
c. Tourist Card
- Designed for tourists, this card can be used for short-term travel on Abu Dhabi’s bus network.
3. How to Top Up Your Hafilat Card
Once you have your Hafilat Card, you can top it up with credit for travel. Here’s how:
a. At Hafilat Card Centers
- You can top up your card at any Hafilat Card Center at bus stations.
b. At Retail Outlets
- Many supermarkets and convenience stores in Abu Dhabi allow you to top up your Hafilat card at the checkout counter.
c. Online and via the Hafilat App
- Online Payment: You can top up your card through the official Hafilat app or website by linking your card to a bank account or using a debit/credit card.
- Hafilat App: The app is available for both iOS and Android and allows you to easily check your balance, recharge, and manage your card.
4. How to Use the Hafilat Card
To use your Hafilat Card on public buses in Abu Dhabi:
- Tap In: When entering the bus, tap your Hafilat card on the card reader at the entrance.
- Tap Out: When you exit the bus, tap the card again on the reader at the bus door.
The system will automatically calculate the fare based on your journey and deduct the amount from your card balance. If you have enough balance, you will be allowed to board; if not, you won’t be able to use the card until it’s topped up.
5. Where Can You Use the Hafilat Card?
The Hafilat Card is primarily used for buses in Abu Dhabi, including the following types of transport:
- Public Buses: Operated by the Department of Transport (DoT).
- Intercity Buses: For travel to nearby cities and towns like Al Ain or Dubai.
The card is not yet used on the Abu Dhabi Metro (as of now), but it is valid for public bus travel.
6. Fare Information
The fare for bus travel using the Hafilat Card is typically calculated based on the distance traveled. It’s a pay-as-you-go system, meaning the more you travel, the more you pay, with fares starting from a base rate. Discounts may be available for students, seniors, or people with special needs, especially if you have a personalized card.
7. Card Replacement
If you lose your Hafilat Card, or it gets damaged, you can request a replacement card at any Hafilat Card Center. If you have a personalized card, the balance can be transferred to your new card.
8. Where to Find More Information
For further details, you can visit the official Hafilat Card website or download the Hafilat app for information on routes, fares, and services.
- Website: www.hafilat.com
- App: Available on both Google Play Store and Apple App Store.
Summary
To get a Hafilat Card in Abu Dhabi:
- Visit a Hafilat Card Center or retail outlet like Carrefour or Co-op.
- Purchase the card for AED 5 and top it up with the desired balance.
- Use it on buses by tapping in and out when traveling.
- Top-up online or at authorized locations as needed.
This system makes it easy to travel around Abu Dhabi efficiently and affordably using public transportation.
